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General Information

General Information

Everything you need to know about the Hopeful experience.

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21 articles in this collection
Written by Helen Sebastian
Introduction to Hopeful

What is Hopeful

Know more about Hopeful.
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Written by Helen Sebastian
Updated over a week ago

Where is Hopeful located

Headquarters and the Hopeful team.
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Written by Helen Sebastian
Updated over a week ago

Pros of using Hopeful

The top three benefits of Hopeful subscription.
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Written by Helen Sebastian
Updated over a week ago

Being a Referral

Refer Hopeful to others within your community.
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Written by Helen Sebastian
Updated over a week ago

Admin vs Users

Manage your NPO's social activities as an admin or a user.
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Written by Helen Sebastian
Updated over a week ago

Hopeful in other languages

Choose your preferred language between English and French.
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Written by Helen Sebastian
Updated over a week ago
Data and Privacy

Your Data and Privacy

Learn more about how we use your data.
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Written by Helen Sebastian
Updated over a week ago
Sales and Inquiry

Is Hopeful a good fit for you?

Learn how Hopeful's features align with your NPO's social media goals.
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Written by Helen Sebastian
Updated over a week ago
Technical Queries

Connecting Your NPO's Facebook Page

Better manage your Facebook feed by connecting your NPO's account.
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Written by Helen Sebastian
Updated over a week ago

Which external tools can be integrated with Hopeful

Integrating social channels with Hopeful.
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Written by Helen Sebastian
Updated over a week ago

Plug-ins

Leverage a platform with in-built functionalities.
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Written by Helen Sebastian
Updated over a week ago

Browser Compatibility

Achieve best performance with latest compatible web browsers.
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Written by Helen Sebastian
Updated over a week ago

Configuring Multiple-level Views

Connect a unique organization account for each social channel.
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Written by Helen Sebastian
Updated over a week ago

Hopeful and Mobile-friendliness

Accessing the Hopeful dashboard on a mobile device.
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Written by Helen Sebastian
Updated over a week ago

The Hopeful Interface

Navigate an intuitive and user-friendly dashboard.
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Written by Helen Sebastian
Updated over a week ago

Do Hopeful tools require in-depth technical knowledge

Use the Hopeful dashboard like a pro with basic tech skills.
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Written by Helen Sebastian
Updated over a week ago

Why do your social networks disconnect automatically?

Top reasons why your social channels need reauthentication by an admin.
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Written by Helen Sebastian
Updated over a week ago

Troubleshooting sign-in issues

Troubleshoot some of the common issues related to signing into Hopeful.
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Written by Helen Sebastian
Updated over a week ago

Facebook Publishing Errors and Troubleshooting them

A quick check-list of possible Facebook publishing mishaps.
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Written by Helen Sebastian
Updated over a week ago

Instagram Publishing Errors and Troubleshooting them

A quick checklist of publishing errors on Instagram and the to-dos.
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Written by Helen Sebastian
Updated over a week ago

Twitter Publishing Errors and Troubleshooting them

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Written by Helen Sebastian
Updated over a week ago